Bookmarks for iPhone

Question: When are 2.6 million bookmarked Web sites not enough? It's a great big Web out there-worldwide, they say. Answer: When you can't find the site you're looking for, of course.

When everybody has a niche interest, why, even a collective brain sometimes falls just short of omniscient. The Open Directory Project, if you are unfamiliar, claims the title of the largest, most comprehensive, human-edited directory of the World Wide Web. And so, odds are, the 2.6 million Web sites listed by the Open Directory Project won't be enough for everyone. It's Wiki-like, curated by a globe-spanning community of volunteers. Lukas Renggli'sBookmarks for the iPhone and iPod touch aims to put the Open Directory Project in the palm of your hand. And it's mighty big, with close to 3 million sites catalogued under 410,000 categories, give or take.

The app is more flawed than the Open Directory Project itself. You can browse thousands upon thousands of categories at your leisure or use the app's integrated search engine to look for specific pages or topics. Bookmarks features a spare and unlovely but perfectly straightforward user interface. You can view any site through the app's internal browser, or launch the page in Safari where you can, of course, save the page to your own list of bookmarks. And the app lets you separate your favorites-or, rather, your favorites among that narrow and limited group of 2.6 million sites.

You can also e-mail any URL or copy the address to your device's clipboard. Naturally, the app requires a Wi-Fi, 3G, or EDGE connection to function. I was surprised to discover in the virtual infinity of the Open Directory Project, the Infinite stopped at the letter H. Turns out, the limits of the Infinite appears to constrain only the Bookmarks application. An app such as Bookmarks is not so much a Web browsing utility, as it is a dare to those of us whose favorite pastimes include finding omissions and poking holes. A search at www.dmoz.org returned 305 sites beginning with the word "Infinite," compared with just 50 in a search through the app.

Bookmarks suffers from a dearth of options-and not just the number of sites that a search returns. If it looks like a bug and acts like a bug, it's usually a bug. The watchword for anyone developing an iPhone application such as this one should be "customizable." That isn't the prettiest word in the English language, but as a technical matter, users should be free to add and subtract content as they see fit. But why make that kind of commitment? Sure, you could join the cadre of Open Directory Project editors and fill in the holes you discover.

The Bookmarks app could simply include a feature that lets you add your own bookmarks to your own list of favorites. Feel free to e-mail him.] Honestly, how difficult would that be? [Ben Boychuk is a columnist and freelance writer in Rialto, Calif.

Microsoft opens Outlook format, gives programs access to mail, calendar, contacts

Microsoft Monday said it will provide patent- and license-free use rights to the format behind its Outlook Personal Folders opening e-mail, calendar, contacts and other information to a host of applications such as antimalware or cloud-based services. The written documentation would explain how to parse the contents of the .pst file, which houses the e-mail, calendar and contact contents of Outlook Personal Folders. Five fantastic open source tools for Windows admins7 Reasons Not to Use Microsoft Outlook for Company E-mailDocumenting and publishing the .pst format could open up entirely new feature sets for programs such as search tools for mining mailboxes for relevant corporate data, new security tools that scan .pst data for malicious software, or e-discovery tools for meeting compliance regulations, according to Microsoft officials.

The documentation will detail how the data is stored, along with guidance for accessing that data from other software applications. This would allow the cloud service developers to write code on the server so someone could upload their .pst and have it read on the server rather than needing Outlook to be running on the client and somehow get the data that way." Microsoft plans to publish in the first half of next year documentation outlining the .pst format. The effort is designed to give programs the knowledge to read Outlook data stored on user desktops. "You could also imagine this being used for data portability possibly into the cloud," said Paul Lorimer, group manager for Microsoft Office interoperability. "A user might have data on a hard drive that they would like to migrate to a cloud service. The information will be released under Microsoft's Open Specification Promise (OSP), which began in 2006. That year, Microsoft dropped intellectual-property and patent claims to 35 Web services protocols it developed mostly for use in its identity infrastructure. In 2008, Microsoft added its Interoperability Principles and promised to support data portability in its most popular "high-volume products," including SQL Server 2008, Office 2007, Exchange 2007 and Office SharePoint Server 2007. Once the documentation of the .pst format is public, programmers can get into .pst files and read the contents without the need for Outlook.

In 2008, Microsoft added the Office file formats to OPS even while critics said the formats were incomplete and the submission was designed to boost Office Open XML (OOXML) in the eyes of standards bodies. In fact, there will be no requirement for any Microsoft software. Data in the .pst file is available to developers today via Microsoft's Messaging API (MAPI) and the Outlook Object Model, but Outlook needs to be installed on the desktop. Users are free to choose any platform, including Linux and any development language, such as Java or Ruby on Rails. Microsoft Monday was entertaining a number of customers and partners on its Redmond campus to help gather feedback on the documentation. Critics such as the Software Freedom Law Center have warned that inconsistencies are possible between Microsoft formats available under OPS and with the open source GPL license.

The technical documentation will detail how the data is stored, along with guidance for accessing that data from other software applications. Microsoft last year added language to OPS on patent/copyright coverage and information on how OSP interacts with GPL-based software development. Follow John on Twitter: twitter.com/johnfontana

Wireless charging to go mainstream in 2010, maker says

The company behind the new Dell Latitude Z laptop's wireless power charger predicts that its technology will go mainstream next year, with cell phones, MP3 players and Bluetooth headsets featuring the technology at the coming Consumer Electronics Show (CES). Inductive charging, which creates a small-area electro-magnetic field around devices to recharge their batteries, will be slower to emerge on other computers besides Dell Inc.'s new ultra-thin, ultra-premium business notebook, said Bret Lewis, director of Fulton Innovation LLC in Ada, Mich. The long-term vision is for wireless charging pads to become as ubiquitous as electrical plugs are today, enabling users to place their cell phone or laptop down on any pad for quick "snack charges," Lewis said. "You could just charge your device on a pad built into a conference room table, or on a pad you carry [and plug into the wall]," Lewis said. He confirmed that the company is talking to a number of other PC manufacturers. On the cutting edge of the emerging wireless power industry, Fulton is a subsidiary of Alticor Inc., the parent company of direct-selling company Amway Corp.

Fulton is working closely with electronics maker Texas Instruments, which plans to build the charging coils for devices as well as the charging pads. Fulton, which employs about 25 scientists at its central Michigan headquarters, created its "eCoupled" technology several years ago as an outgrowth of research into UV (ultraviolet) -based water treatment systems, Lewis said. The coils could be integrated into devices, which Lewis said shouldn't be much more expensive than conventional power chargers once volumes rise. Fulton's technology is not used in the Palm Pre smartphone, apparently the first cell phone to offer the option of an inductive charger. Or they could embedded into the protective nylon or plastic sleeves for cellphones or MP3 players. Dell said yesterday that the $199 laptop charging stand add-on kit for its Latitude Z was 70% efficient, making it better than other inductive charging systems.

Moreover, plug-in chargers continue to seep between 10% and 20% of a device's normal power draw even when the devices are fully charged or turned off, Lewis said. Fulton's Lewis added to that, saying its technology also compares well with conventional plug-based systems, which he said also run somewhat inefficiently as the electricity travels through its circuits. This well-known "vampire effect" doesn't happen with Fulton's inductive chargers, he said. Fulton's chargers can use other "pinging" technology to turn charging systems off. The Dell laptop's wireless charger turns off completely when an infrared-based controller signals that the battery is full or the laptop is off, Lewis said. Taking all of that into account, Lewis said that Fulton's charging systems today (download white paper) are "already equal or slightly more efficient" than plug-charging systems.

Not only is the energy too weak to harm people, he said, it also eliminates the risk of electrical shocks present from cable-based power. "This is the same technology as your wireless toothbrush. Inductive charging systems also do not hurt electrical components in devices or laptops, Lewis said. We don't think there are any stray fields that will harm you or your devices," he said. Lewis acknowledged there is no standards group for medium-power devices such as laptops, or high-power devices such as kitchen appliances or electric cars. The company, which also partners with Energizer Battery Inc., is a leading member of the Wireless Power Consortium, which is trying to draw up standards for charging low-power devices (8 to 10 watts) such as cellphones. The electric cars could eventually be recharged by simply parking them over a special pad-equipped parking space while the driver is at work or a meeting, he said.

He added, however, that the lack of standards bodies could slow the realization of universal, interchangeable wireless power charging stands that are as omnipresent as wall plugs. "When we still can't figure out whether to put the gas cap on the right or left side of the car, there's a reason to be skeptical" about universal power standards quickly emerging, he said.

Court could restore Word injunction, says i4i

Just a day before a crucial hearing in the patent infringement case between Canadian developer i4i and Microsoft, i4i's top executive said that the injunction that forbids Microsoft from selling Word could be reinstated. Microsoft was also hit with $290 million in damages in the case. "The wording of the court order - it said it was staying the injunction 'pending appeal' - is not a highly-specific order," said Loudon Owen, i4i's chairman, in an interview today. "We're awaiting its interpretation. Last month, a federal judge barred Microsoft from selling current versions of Word 2003 and 2007 as of Oct. 10, part of the punishment for losing the case brought by Toronto-based i4i in 2007. But after Microsoft warned that sales chaos would result, the U.S. Court of Appeals stayed the injunction earlier this month. Oweb said that it's unclear whether the wording could be taken to mean that the stay would hold until the end of the appeals process, or perhaps only until the three-judge panel hears oral arguments tomorrow. "This is the classic [phrasing] for a stay, but it leaves a great deal of discretion in the hands of the judges," Owen added.

Microsoft has had ample time. Owen declined to say whether i4i's lawyers would bring up the injunction or the wording of the stay order during the oral hearing slated for Wednesday in Washington D.C. But he dismissed Microsoft's warning that the injunction might force it to pull Word 2003 and Word 2007, as well as the associated suites, Office 2003 and Office 2007, off the market for months while it removed the "custom" XML feature that's at the center of the legal dispute. "If we look at the record, Microsoft has had extensive time to make modifications to Word," said Owen. "We filed [the lawsuit] in March of 2007, and said then that we would seek an injunction. The jury verdict was in May." Owen also declined to comment on how long i4i thought it would take Microsoft to revise Word. "We haven't seen the source code," he acknowledged. "But Microsoft's apocalyptic prediction was unfair." Two months ago, a long-time patent attorney said he thought Microsoft could easily make a technical fix to Word, then sell the new version in the U.S. According to the original injunction, Microsoft is not required to update copies of Word 2003 and 2007 already in customers' hands. The two OEMs, who asked to be granted "friend of the court" status in the appeal, said that changes to Word would "require extensive time- and resource-consuming retesting" on their part. Hewlett-Packard and Dell, the top-two PC makers worldwide, disagreed with the attorney's belief.

Many new computers come with Microsoft's Office or a trial version of the productivity suite; HP and Dell said they would have to rebuild the disk images they use to factory-install software on their new PCs. According to i4i, Microsoft began adding XML editing and custom XML features to Word shortly after meeting with the company in 2001. Microsoft has denied the charge, saying i4i distorted the facts. "After a handful of meetings there weren't fruitful, i4i and Microsoft went their separate ways and Microsoft later released the custom XML functionality for Word that it had told i4i it was developing," the Microsoft's lawyers said in a brief filed last week . Owen refused to speculate about what i4i hoped to get out of tomorrow's hearing, other than to say, "We expect a fair hearing." He also dodged questions about what i4i would do if the appeals court overturned the jury verdict. "It's hard to look past the appeal," he said, but promised that if Microsoft is granted a retrial - something the American developer has asked for at minimum - i4i would continue the battle. "This is certainly an important case to us," Owen said, "but it's also important to any inventor or entrepreneur who invents technology." Both Microsoft and i4i have promised to comment after tomorrow's hearing.

Senators want to end telecom immunity for spying program

Four Democratic U.S. senators will introduce a bill to repeal a provision protecting telecommunications carriers from lawsuits targeting their assistance to a controversial U.S. National Security Agency surveillance program. The program was illegal under the U.S. Constitution's Fourth Amendment, prohibiting unreasonable search and seizure, critics said. The new legislation, supported by Senators Chris Dodd of Connecticut, Patrick Leahy of Vermont, Russ Feingold of Wisconsin and Jeff Merkley of Oregon would repeal telecom immunity provisions in the Foreign Intelligence Surveillance Act (FISA) Amendments Act, passed by Congress in July 2008. The FISA Amendments Act provides some additional court oversight to the NSA wiretapping program, which former President George Bush's administration launched after terrorist attacks on the U.S. on Sept. 11. 2001. The FISA Amendments Act allowed the so-called Terrorist Surveillance Program, which targets electronic communication of some including phone calls and e-mail, to continue until the end of 2012. Critics of the NSA program said it illegally targeted U.S. residents' communications with people linked to terrorist groups without court-approved warrants. Current U.S. President Barack Obama supported the FISA Amendments Act, including telecom immunity.

The new legislation, called the Retroactive Immunity Repeal Act, would allow lawsuits against telecom providers such as AT&T to resume. "I believe we best defend America when we also defend its founding principles," Dodd said in a statement. "We make our nation safer when we eliminate the false choice between liberty and security. Telecom immunity provisions were needed to protect companies that helped the U.S. government fight terrorism in a time of need, supporters of the immunity provision said. But by granting retroactive immunity to the telecommunications companies who may have participated in warrantless wiretapping of American citizens, the Congress violated the protection of our citizen's privacy and due process right and we must not allow that to stand." Leahy, chairman of the Senate Judiciary Committee, said he was pleased to sponsor the bill. "Last year, I opposed legislation that stripped Americans of their right to seek accountability for the Bush administration's decision to illegally wiretap American citizens without a warrant," he said in a statement. "We can strengthen national security while protecting Americans' privacy and civil liberties. Restoring Americans' access to the courts is the first step toward bringing some measure of accountability for the Bush-Cheney administration's decision to conduct warrantless surveillance in violation of our laws." The courts, and not the president or Congress, should determine whether the telecom carriers violated the law and rights of U.S. residents, the senators said in a press release.

How to improve your photos without spending a dime

As a photographer, it's easy to get preoccupied with questions about gear. Do you need a better lens? Do you have enough pixels? While these concerns are warranted, there is something photographers need more than any piece of gear: good light.

Bad light can make an otherwise compelling photo far less interesting, while good light can transform a pedestrian scene into an beautiful study of texture and contrast. The word photography literally means "writing with light," and the quality of your final product is very often determined solely by the quality of your light. The ability to recognize and exploit good light is often what separates a strong photographer from a weak one. The angle In the early and later parts of the day, when the sun is not overhead, it casts longer, darker shadows. Defining "good light" So what makes some light good, and other light bad?

With this type of light, even tiny bumps and contours on a surface will be more visible. Consider these photos of some silos. When the light yields more contrast, this means your scene will have more detail and texture. The top image was shot early in the day, when the sun was almost straight overhead. The resulting shadows create a more dramatic shot. The bottom image was shot later in the afternoon, when the sun was much lower.

The temperature As the sun sets, it also gets warmer, which is often more attractive. The first one was shot in mid-day and second at sunset. For example, consider these two shots of the same scene. Obviously, the sky is very pink in the second image, but note too that the grass is warmer, as well as the thatch on the building. If you don't feel you have much of an aesthetic for light, try this exercise: Put your camera on a tripod and point it at an outdoor scene that receives direct sunlight. This warmer light is often far more interesting than the cool, white light of mid-day.

Leave the camera there for a whole day, and take a picture with it every hour or two. How to take advantage of good light While you don't have much control over the sun's rays, you can change your own habits to ensure that you're taking advantage of good light whenever possible. Look at the results, and notice how specific textures change over the course of the day. Choose your time Many photographers simply don't go shooting in the middle of the day. As the sun is rising and setting, light changes very quickly, so your window of opportunity will vary depending on the time of year, and your geographic location. Instead, they time their excursions for early morning or late afternoon.

Any source of almanac data will help you learn when the sun will be rising and setting. Take advantage of the season Once you start paying attention to light, you'll begin to notice lots of subtle changes and quality from hour to hour and season to season. If you have an iPhone, check out Marc Edwards' Darkness app, which tells you when the sun will rise or set, as well as the angle and altitude of the sun, what time the sun is going to peak, and how bright the moon will be. Many photographers prefer the light in the Fall over any other time of year. As a result, Fall has a softer, warmer light than any other season. Fall light stays contrasty for a long time, because the sun doesn't go up as high.

So be sure to pick up your camera and get outdoors. Be patient When you see something that you want to take a picture of, first consider the light. You might also take this into account when planning scenic vacations. You may find that, even though you have a good subject, and a good composition, the light just isn't what it needs to be to yield a good shot. Obviously, for some images waiting isn't possible. In these instances, you'll either have to take the shot anyway and settle for less, or wait for the light to improve.

But for shots that aren't time sensitive, make a mental note to come backlater in the day or the next day at a better time. Or, they may return months later, with an expectation that a particular landscape will work better at a different time of year. Professional photographers will sometimes wait days or weeks for the light to present itself the way they want. Patience is often as critical a trait as is an aesthetic for light. In these two photos, for example, I saw a scene with nice lighting, and then waited until a subject moved into frame to create a good composition.

At other times, you may have nice light, but not have a good subject. As your understanding and appreciation of light changes, so will the way you shoot. But keep in mind that this is not the best light for shooting portraits. Good lighting for portraits So far, the light I've been describing is the kind that produces a lot of contrast. The last thing most people want is for their skin to have more texture. Tall, narrowly-spaced buildings often create nice portrait light, because the light bounces around between them, and becomes very diffuse.

For portrait light, you want bright, even, diffuse light. Certain tree and cloud cover also makes for good portrait lighting. For example, a few years ago, as the building I live in got painted, the windows were covered with a shroud. The best advice is to keep your eyes open for unexpected gifts-you never know where good lighting will pop up. The result was a perfect portrait light. Good light is not to be wasted!

When you stumble into these situations, try to find a subject who's amenable to having their picture taken. Studying and appreciating light is a great way to improve your photos. And best of all, unlike a new lens or camera, light is one photo accessory that doesn't cost anything. No matter what you like to shoot, aiming for better light will help you recognize more subject matter, and shoot it more compellingly. That is, until you see the light in Paris or Venice, but that's another story. [Ben Long lives in San Francisco, where the light is very white, which gives it a bleaching, scalding quality that can be very pretty. He is the author of the recently released Complete Digital Photography, 5th edition.]

Cisco MARS shuts out new third-party security devices

Cisco has finally publicly acknowledged it won't add support for new third-party devices to its security information and event monitoring appliance, ending months of speculation about the future of its Monitoring, Analysis and Response System. Cisco had been privately briefing at least some of them on its intentions to effectively freeze third-party device support, but until now had refrained from a public statement. Some claim it's the beginning of the end for MARS as a multi-vendor SIEM device. "MARS customers can expect non-Cisco network device data and signature updates to continue for currently supported third-party systems, but no new third-party devices will be added," Cisco declared in a statement, noting that "Cisco MARS continues to focus on supporting Cisco devices for threat identification and mitigation." MARS is used by about 4,000 customers and Cisco is regarded as the largest SIEM vendor.

Quiz: How much do you know about Cisco?   Since SIEM equipment is typically used to consolidate alert and event data from multiple vendor sources, the fact that MARS won't be supporting any new non-Cisco equipment suggests customers must now consider migrating from it if third-party vendor support is their chief concern. In the future, I would hope that Cisco would be more forward and clear on its product plans and address issues like these in a timely manner. Analysts from Gartner and Enterprise Strategy Group are advocating that very thing. "Cisco deserves credit for coming clean on MARS support," said Jon Oltsik, analyst with Enterprise Strategy Group (ESG). "That said, rumors of product, customer support and field sales have been circulating for more than a year. The priority here must be on improved security and not proprietary business agenda." Cisco's SIEM competitors this week have eagerly grabbed at the topic of Cisco MARS freezing third-party support because of a Gartner research memo published Oct. 29 in which analyst Mark Nicolett stated, "Cisco has quietly begun informing its customers of a decision to freeze support for most non-Cisco event sources with its [MARS]." In the research note Nicolett said, "Although Cisco has not formally announced its intention to exit the SIEM market, the Cisco sales force is encouraging its MARS customers to find an alternative for log collection and event analysis of non-Cisco event sources." In Gartner's view, the effect of all this is that MARS can no longer be viewed as a viable SIEM for anyone looking for third-party vendor support in the future. "Organizations that need support of non-Cisco event sources should plan to move to a viable SIEM solution," the Gartner research note states. Since Cisco had been included in Gartner's influential "Magic Quadrant report on SIEM this spring, when Cisco had provided "no hint of change in strategy," Nicolett says he thought it important to immediately inform Gartner clients on what he had found out. Nicolett says he issued the research note because of what he initially picked up from discussions he happened to have with Gartner customers using MARS, not Cisco directly, though Cisco did confirm the change in strategy when asked about it.

MARS has never been particularly wide in its support for third-party security devices, Nicolett says, but now it can no longer be considered in that role for the future. Cisco is considered the largest SIEM vendor in the market, but Gartner "threw a bomb in the market with that note," Caccia says. Gartner isn't going to go back and revise the SIEM Magic Quadrant, but its Oct. 29 research note has to be considered its current findings when it comes to MARS as a SIEM for other than Cisco-related gear. "That note seems to have caused a lot of concern to MARS customers," says Rick Caccia, vice president of product marketing at ArcSight, a SIEM vendor that supports 300 products, including MARS, with a connector toolkit for 1,500 others.

Lufthansa to relaunch intercontinential in-flight Internet

In-flight Internet access is coming back to intercontinental flights next year. Lufthansa was the launch customer for the Connexion by Boeing service that began in 2004 but was closed down in 2006 after failing to gain traction among passengers. German airline Lufthansa said Monday that it plans to begin offering Panasonic's ExConnext broadband service in the middle of next year and will quickly expand access to cover the majority of its aircraft within the first 12 months of service. The terrorist attacks of 2001 also dealt the service a blow when major U.S. airlines reversed earlier plans to enable their fleets with Internet access.

Pricing and route details are yet to be announced, although Lufthansa did say it would offer options from an hourly access plan to one that covers an entire month. Lufthansa will use the same FlyNet branding for the proposed service although that's all it said about the planned service on Monday. The previous service charged between US$10 and $30 for broadband access throughout a flight. That stream can be split between channels for airline use, live television, telephone and cell-phone access and Internet. The ExConnect service from Panasonic Avionics, a major provider of in-flight entertainment systems, is capable of delivering an up-to 50Mbps data stream to an aircraft. In its announcement on Monday Lufthansa said it would offer Internet access to PC users and data access to cell phone and smart phone users.

Several in-flight Internet services already exist although most are based on cellular networks or a single satellite and so cover a limited geographic area, such as the continental U.S. The Lufthansa service will offer connectivity throughout most of an intercontinental flight.

FTC delays identity protection rules till June 2010

Well, maybe the fourth time will be the charm. At the request of Members of Congress, the Federal Trade Commission is delaying enforcement of the "Red Flags" Rule until June 1, 2010, for financial institutions and creditors subject to enforcement by the FTC. NetworkWorld Extra: 15 genius algorithms that aren't boring The rules have been delayed three times and were originally set to become practice Nov. 1, 2008. Under the Red Flags rules all companies or services that regularly permit deferred payments for goods or services, including entities such as health care providers, attorneys, and other professionals, as well as retailers and a wide range of businesses that invoice their customers must develop a written program that identifies and detects the relevant warning signs - or "red flags" - of identity theft. This time the Federal Trade Commission said it delayed the enforcement of its Red Flags identity protection rules until June 1, 2010 at the request of Congressional members. These may include, for example, unusual account activity, fraud alerts on a consumer report, or attempted use of suspicious account application documents.

The final rules require financial and credit institutions that hold any consumer account, or other account for which there is a reasonably foreseeable risk of identity theft, to develop and implement an Identity Theft Prevention Program for combating identity theft in connection with new and existing accounts, the FTC said. The program must also describe appropriate responses that would prevent and mitigate the crime and detail a plan to update the program. The FTC stated that some industries and entities within the agency's jurisdiction were uncertain about their coverage under the Red Flags Rule. Others have raised a stink about complying with the rules. Many entities also argue that, because they generally are not required to comply with FTC rules in other contexts, they have not had enough time to develop compliance plans. As a result the program hasn't been without its legal challenges.

That bill is now in committee. This month the House unanimously approved a measure to exempt health care, legal and accounting firms employing fewer than 20 people from Red Flags.

FAA streamlines experimental space flight access

The Federal Aviation Administration today said it would streamline the environmental review part of permit applications for the launch and/or reentry of reusable suborbital rockets to help bolster a fledgling commercial space market. The PEIS would eliminate repetitive discussions of recurring issues and focus on issues that are ready for decision…specific to a particular launch. At the heart of the ruling is a document used to outline and determine the potential environmental consequences of issuing experimental permits known as the Processing of Experimental Permit Applications (PEIS). NetworkWorld Extra: Top 10 cool satellite projects The idea as the FAA explains it: Because the PEIS presents information and analysis common to reusable, suborbital rockets, the FAA could choose to tier environmental documents from the PEIS to focus on environmental impacts specific to an applicant's proposed experimental operations.

Individual launch operators would be required to coordinate with site operators to gain access to a site. From the FAA ruling: "The PEIS considers activities associated with the launch and reentry of reusable suborbital rockets, including pre-flight activities, flight profile (takeoff, flight, and landing), and post-flight activities. In addition, the launch operators would be required to apply to the FAA for an experimental permit, which would require an individual safety and environmental review. The general suborbital rocket designs addressed in the PEIS include vehicles resembling conventional aircraft-30 to 140 feet long with unfueled weight of up to 9,921 pounds; vehicles resembling conventional rockets-6 to 33 feet long with unfueled weight of up to 5,500 pounds; and vehicles that hover—up to 20 feet in length or diameter with unfueled weight of up to 4,400 pounds. The PEIS examines the potential environmental impacts of issuing an experimental permit for the operation of reusable suborbital rockets anywhere in the U.S. and abroad, and the potential site-specific impacts of permitted launches from seven FAA-licensed commercial launch sites: California Spaceport, California; Mojave Air and Space Port, California; Kodiak Launch Complex, Alaska; Mid-Atlantic Regional Spaceport, Virginia; and Space Florida." NetworkWorld Extra: 10 NASA space technologies that may never see the cosmos The FAA said it prepared the PEIS with cooperation from the National Aeronautics and Space Administration (NASA) and the US Air Force and said that its ruling does not propose site- specific environmental mitigation measures. "Rather, launch operators would be expected to implement site-specific mitigation measures that are consistent with those currently employed by the eight launch facilities addressed in the PEIS. Additional site-specific mitigation measures could be developed and presented in the site-specific documents that would tier from the PEIS." Reusable launch vehicles or rockets are one of the key technologies for the future of commercial space flight.

The FAA also assumes the total rocket fuel capacity of a reusable suborbital rocket not to exceed 11,00lbs. The Review of United States Human Space Flight Plan Committee report said that commercial services to deliver crew to low-Earth orbit are within reach. "While this presents some risk, it could provide an earlier capability at lower initial and life-cycle costs than government could achieve. The study of reusable launch vehicle or RLVs will focus on identifying technologies and assessing their potential use to accelerate the development of commercial reusable launch vehicles that have improved reliability, availability, launch turn-time, robustness and significantly lower costs than current launch systems, NASA stated. A new competition with adequate incentives to perform this service should be open to all US aerospace companies." NASA recently said it would partner with the US Air Force Research Laboratory to develop a technology roadmap for use of reusable commercial spaceships. The study results will provide roadmaps with recommended government technology tasks and milestones for different vehicle categories.

NASA said its Commercial Crew and Cargo Program looks to develop and demonstrate safe, reliable, and cost-effective capabilities to transport cargo and eventually crew to low-Earth orbit and the International Space Station. NASA also recently said it would offer $50 million in stimulus money to further develop private commercial spacecraft. The aerospace consultancy Futron recently said that as much as $1.5 billion may be up for grabs for commercial space operation in the next ten years.

Microsoft Betrayed i4i, Say Court Documents

Microsoft Corp.marketed i4i Inc.'s XML software to potential customers at the same time it planned to drive the small company out of business by infringing on its patent for the technology, according to court documents filed last week. Federal Judge Leonard Davis issued the injunction in August, barring Microsoft from selling Word 2003 and Word 2007 after Oct. 10. The decision came about three months after a Texas jury found that Microsoft had illegally used patented i4i technology to build XML features into its word processing software. In a brief submitted to the U.S. Court of Appeals for the Federal District in Washington, Toronto-based i4i argued that an injunction blocking Microsoft from selling current versions of Word should stand.

The jury had awarded i4i $200 million, but Davis increased the amount to just under $300 million when he issued the injunction. Earlier this month, the three-judge appeals panel decided to stay the injunction while it weighs Microsoft's appeal . I4i filed the patent infringement lawsuit in 2007. The new i4i brief charges that in 1991, "at the same time Microsoft was praising the improved functionality that i4i's product brought to Word, and touting i4i as a 'Microsoft Partner,' Microsoft was working behind i4i's back to make i4i's product obsolete." According to the brief, just days after a 1991 meeting in which Microsoft had sought to find ways to work with i4i, Microsoft executives discussed XML plans for Word that would eventually "make obsolete any competitive attempts by third parties to conquer that market." Microsoft must file its rebuttal to i4i's brief by Sept. 14; the appeals court is slated to hear oral arguments from the two sides on Sept. 23. Asked to comment on i4i's briefs, a Microsoft spokesman said, "We're looking forward to the hearing on the merits of our appeal." This version of the story originally appeared in Computerworld 's print edition.

Boise State ditches Cisco DNS

Boise State University, the largest university in Idaho, has replaced its aging Cisco Network Registrar software with appliances from BlueCat Networks that it says are easier to manage and less expensive to operate for Domain Name System  and Dynamic Host Configuration Protocol services. The fiber-optic backbone network is being upgraded to 10G Ethernet in December, with 100Mbps bandwidth to the desktop. Boise State's network links more than 170 buildings spread across its 175-acre campus in downtown Boise.

The network carries data and voice traffic, and it supports 2,300 IP-based phones. But when it comes to core network infrastructure services such as DNS and DHCP, the university decided Cisco's Network Registrar was too expensive to operate. Boise State is a Cisco shop; the university uses all Cisco switches, routers, IP phones, wireless access points and wireless controllers on its network, which supports 21,000 students, faculty and staff. Case study: The Google-ization of Bechtel   Boise State isn't the only organization to discover that it could save money by switching from DNS software to DNS appliances. Boise State had the same problem. The Nevada Department of Corrections recently bought DNS appliances from BlueCat rival Infoblox to replace DNS software from Novell that was requiring too much time from network administrators.

Until this summer, the university was running an old edition of Cisco Network Registrar - Version 5.5, which was at the end of its life - on a Windows server for its DNS and DHCP services. "It was very limited as far as what was actually in the database for DNS and DHCP, and what you could see through the [graphical user interface]," says Diane Dragone, network engineer at Boise State. "There was no easy way to see what was really in the database except through command line tools." In addition, Boise State had to do custom coding in order to make this older version of Cisco Network Registrar work with all the vendor tags needed for DHCP. Boise State needed to upgrade the Cisco Network Registrar software, but that option was too expensive, Dragone says. Dragone explored several alternatives, including DNS software from Novell, Microsoft and Men & Mice. Cisco ended support for Cisco Network Registrar Version 5.5 in May 2006, and it is now selling Version 7.0 of the software. "We didn't want to pay the price for upgrading the software; it became extremely expensive," Dragone says. But eventually she zeroed in on appliances, and ended up testing devices from BlueCat and Infoblox. The retail cost of the two appliances was $26,000. "It came down to cost," Dragone says. "Plus, there were a couple things in the [interface] of the management system that I liked better, but they were very small." Dragone said installation of the Adonis 1000s was easy. "I spent a few weeks on my own learning the interfaces on the Adonis system, the GUI interface and the command-line interface, until I had a good comfort level. Boise State bought two BlueCat Adonis 1000 appliances, which are set up to be redundant to each other.

Then I did a testbed of two small buildings…to roll them onto the system for DNS and DHCP so we could test our Active Directory integration and our VoIP to make sure we had no issues," she explains. She says she can patch the appliances in the middle of the work day, rather than scheduling off-hours maintenance. Dragone said it took three weeks to migrate the entire campus network to the DNS and DHCP services from the BlueCat appliances. "We had no helpdesk calls as a result of the conversion," she says. "People didn't really know it happened." Dragone's favorite features of the Adonis system are the search capabilities and the instantaneous replication between the master and slave systems. Boise State hasn't experienced any outages or other significant problems with the BlueCat appliances. "I have no complaints whatsoever," Dragone says. "I like all the reports that you can look at. That has really come in handy." Operating modern appliances is a lot easier than keeping aging software running, Dragone says. "There are savings headache wise," Dragone says. "I spent an entire week in December trying to figure something out that never got resolved. The other thing I really like is the tool for checking your DNS database before you deploy your configuration.

There were a lot of band-aid fixes on the old system to the point where we were shuffling around where the DHCP was coming from." Cisco declined to comment for this article. Among BlueCat's higher ed customers are UC Berkeley, UCLA, the University of Michigan and the University of Calgary. Branko Miskov, director of product management at BlueCat Networks, says more universities like Boise State are migrating to appliances for DNS and DHCP services. This segment now represents more than 10% of BlueCat's sales. "We've actually had some pretty significant traction in the higher ed market…in the last 18 months," Miskov says. "They're a little more diverse in terms of the feature sets they use, whereas a lot of enterprises are pretty much uniform. The dorms have different requirements than the university buildings, so they really use the full extent of our gear." Miskov says universities are upgrading their core network services in response to the explosion of IP devices in dorm rooms, such as computers, PDAs and gaming consoles. "Each dorm room might require three or four IP addresses, and that's not even thinking about the faculty requirements," Miskov says. "For those that are rolling out VoIP, that introduces a whole slew of new IP addresses into the mix and makes it harder to manage."

Acresso who? Macrovision spinoff changes name, again

Under a legal threat from another software firm with a similar name, Acresso Software Inc. is changing its name to Flexera Software after just 19 months. Acresso sells software such as software its installation utility, InstallShield, and software license manager, FLEXnet, to software vendors and enterprises. The company will officially announce the change next Tuesday, but had already notified partners and customers on Thursday. It was spun out of Macrovision Corp. after the unit was acquired by venture capital firm Thoma Brava Cressley in April 2008. Macrovision retained the digital rights management (DRM) apps for which it is best-known.

Acresso, which the company said was derived from the Latin word "Cresco" for "to grow, increase" faced a "challenge" on its name from ERP software maker Agresso Software , said Randy Littleson, senior vice-president of marketing for Acresso. "Our executive team decided that there were better ways to invest our time and money, and that we didn't need this distraction," Littleson said. "The action we're taking will let us avoid a potential lawsuit." Acresso did not immediately return an e-mailed request for comment. It changed its company name in July to Rovi Corporation. Acresso was founded in 1980 and has annual revenue of about $475 million. That dwarfs Acresso, which has 375 employees and annual revenues of $115 million. It also has 3,500 employees at 16 offices globally.

Flexera will be the fourth name in five years facing long-time users of InstallShield, which was bought by Macrovision in 2004. Perhaps predictably, early public reaction to the new name tended towards the sarcastic. "As if the makers of InstallShield hadn't already done enough damage to their brand, let's just go change names yet again!" wrote Christopher Painter, an InstallShield consultant, on his blog yesterday. "Acresso Software is becoming Flexera Software for no apparent reason. Littleson said the company considered changing its name to Installshield, being that it is its best-known product, but ultimately came to the conclusion that it didn't represent the breadth of its application stable. Go ahead. #ScrambleMyBrands," another tweet said. He dismissed the notion, brought up by some bloggers , that the new name will cause legal trouble or just confusion with a solar and wind power company Flexera. "We're quite aware of it. We think this is very different, compared to when it was two software companies." That's one of the reasons why it's Flexera Software," he said. "How similar are we to an energy company?

IBM green city lab aims for Chinese government deals

IBM will develop green city planning applications with a Chinese municipality that it could sell in other government deals in China, the company said Wednesday. Shenyang, in Liaoning province, will pay IBM 275 million yuan (US$40 million) initially and invest further funds in the lab, IBM said. IBM and the northeastern city of Shenyang will launch a joint development lab for computer applications that help forecast water pollution trends, plot efficient traffic plans and devise caps on industrial carbon output, said Thomas Li, director of the IBM China Research Lab, in an interview.

IBM will provide intellectual property in data modeling, analytics and high-speed computing to kick start the lab, which will customize current IBM applications for use by the local government. IBM will also provide services such as placement selection for sensors that track water quality in city mains. One application, which balances carbon emissions and industrial output when given targets for each, will help Shenyang assess the environmental state of various industries in case it is one day required to assign carbon caps. But the joint lab will also develop new applications, which will cover public opinion analysis and food production monitoring in addition to city planning. IBM itself will give the lab the equivalent of 20 to 25 full-time researchers. The products that come out of the lab could later be sold to other local Chinese governments looking for green projects, said Li. IBM will give a cut of the sales revenue to Shenyang and a local university, both of which will contribute researchers to the lab, he said.

The deal creates a new model for IBM's cooperation with local governments and other partners, said Li. IBM has similar joint labs in other countries and is in talks with three other local Chinese governments about labs like the one planned for Shenyang, he said. It has sought the deals partly to place itself in areas of future public and private investment, both of which often follow government agendas, said Li. IBM has worked, for instance, with China's railway ministry to deploy train monitoring and service stations nationwide, and with the Wuxi city technology park on an application hosting and development platform IBM hopes to deploy around the country. IBM does much of its business in China with government bodies.

New Firefox security technology blocks Web attacks, Mozilla claims

Mozilla has released a test build of Firefox that adds new technology designed to stymie most Web-based attacks, the browser maker said Sunday. That would block any script or malicious code that's been added by hackers who manage to compromise the site or app. The technology, dubbed "Content Security Policy" (CSP), is a Mozilla-initiated specification targeted at Web site and application developers, who will be able to define which content on the site or in the online application is legitimate. Such attacks are generally tagged with the label of cross-site scripting (XSS). Preview editions of Firefox are available for developers to try out, said Mozilla in an announcement last week . "This isn't a single trick that's meant to counter a single kind of attack," said Johnathan Nightingale, the manager of the Firefox front-end development team. "This helps sites solve cross-site scripting, but it's more than that.

With CSP in place, Firefox will allow the former but will automatically block the latter. "It is in some ways similar to NoScript," said Brandon Sterne, Mozilla's security program manager, referring to the popular Firefox add-on that blocks JavaScript, Java, Flash and other plug-ins often abused by hackers. "The main difference is that the Web site itself is determining the policy. They now have a way to shut everything dynamic off, so that no matter what content gets added to a site, if it's on the page and they've sent us policy instructions in its header, we shut it down." Firefox is passing the baton to site and application developers, who will be able to separate the legitimate from the illicit content. NoScript is a great tool, but a large number of Web users are not sophisticated enough to manage the kind of decisions it requires." Nightingale and Sterne have pinned high hopes on CSP, which grew out of an idea first put forward by security researcher Robert "rsnake" Hansen in 2005. Last year, Hansen, the CEO of SecTheory, and Jeremiah Grossman, chief technology officer at WhiteHat Security, made headlines when they revealed details about how browsers were vulnerable to so-called "clickjacking" attacks . "Absolutely, this will drive a stake through the heart of cross-site scripting attacks," argued Sterne. "An attacker injects some script that harms the users of that site, that encompasses content injection. Google , the maker of Chrome, was not available over the weekend, but the company has previously said it generally doesn't comment on future product development. Out of the box, CSP [lets sites send] signals to the browser that says, 'We're gonna turn off everything by default.' Cross-site scripting will be neutered at that point." But Nightingale and Sterne realize that, even with nearly a quarter of the world's Internet users running Firefox, Mozilla faces a tough road if it's the only browser maker pushing CSP. "Both the Internet Explorer and Chrome teams have contributed to the design discussions of the specification," said Sterne. "They have some tentative interest in implementing it at some point in the future." Earlier this year, Eric Lawrence, a program manager on Microsoft 's Internet Explorer (IE) team, called CSP "a good idea" and "a promising approach" in a pair of entries on the official IE blog, but did not commit Microsoft to supporting the technology. "It's great to see that others are taking this threat seriously, as well," said Sterne.

Mozilla must also convince site and application developers that it's worth their while to use CSP. Nightingale and Sterne declined to name the sites that have expressed interest in using the technology. "The first step is for us to use it," said Nightingale, adding that Mozilla would turn one of its online properties into a guinea pig to show others that CSP is possible, and to iron out problems. The one thing they did say was that it wouldn't show up in the minor upgrade, Firefox 3.6 , that's to ship in November. The pair was also vague about when CSP would debut in a production version of Firefox. The first, and likely only, beta of Firefox 3.6 is slated to ship Oct. 13. "Whatever comes after 3.6, that's the earliest," said Sterne. Microsoft, for example, added a cross-site scripting filter to IE8 that the company said would block most attacks. Mozilla isn't the only browser maker trying to protect users from cross-site scripting attacks.

Preview builds of Firefox with CSP enabled can be downloaded for Windows, Windows Mobile, Mac and Linux from Mozilla's server . Sterne has also posted a demonstration page that graphically shows how various scripts are blocked by the technology.

Citrix desktop virtualization push: any device, any location

Citrix on Monday said its latest desktop virtualization software will give users access to high-definition desktops from any location and from just about any device, including PCs, Macs, thin clients, laptops, netbooks and smartphones. The latest version offers a range of server-and client-side virtualization options, including offline desktops hosted in local virtual machines; desktops hosted on blade PCs; hosted desktops based in virtualized servers; and hosted shared desktops. "Traditional PCs were designed for a very different world," Raj Dhingra, XenDesktop general manager, said during a press conference Monday. "Today, the world is flat and small. Citrix is betting that Windows 7 will drive a new wave of desktop virtualization adoption, and is releasing XenDesktop version 4 to take advantage of these expected new users.

We need to work in entirely different ways than before. Now it says XenDesktop with its accompanying FlexCast delivery technology is Citrix's first product "to support every major desktop virtualization model in a single, integrated solution." Citrix said XenDesktop will support high-definition graphics for all users with its HDX technology, which has been improved with support for flash multimedia, 3D graphics, webcams and VoIP, with optimized delivery to branch offices over WANs. Citrix claims that HDX requires 90% less bandwidth than competing technologies. A traditional PC that is locked to an office or a laptop is too confining." 13 desktop virtualization tools Citrix hinted at its all-devices strategy earlier this year when it brought virtual desktops and applications to the iPhone. XenDesktop 4 will be generally available Nov. 16 for prices ranging from $75 to $350 per user. The desktop virtualization market has lots of room for growth.

Customers using XenApp, Citrix's application virtualization technology, will be able to trade up to XenDesktop with discounts of up to 80%. Citrix is also enabling centralized management of virtual desktops and applications by integrating XenApp with XenDesktop, the company said. Fewer than 10% of data centers worldwide have virtualized desktops, according to ITIC lead analyst Laura DiDio. Citrix, Microsoft and VMware are all going after the virtual desktop markets, although surveys show mixed results when comparing the vendors. Thirty-one percent of customers plan to virtualize in 2010, according to an ITIC poll of 400 corporations. According to ITIC, 41% of companies using desktop virtualization went with Citrix, compared to 28% for Microsoft and 16% for VMware.

Citrix said XenDesktop 4 contains 70 new features to enhance performance and security. But when measuring by deployed seats, VMware has about a two-to-one lead over Citrix, according to Burton Group analyst Chris Wolf. But the key is delivering the right type of desktop based on users' varying needs, the company said. As many as 500 users can be accommodated by a single server in this model, according to Citrix. For example, task workers who share a similar set of applications may be best served by a shared, server-based virtual desktop, Citrix said. "This model gives each user a standardized, locked-down desktop ideally suited for jobs where user customization is not needed or desired," Citrix said.

By contrast, office workers who need more personalized desktops may be best served by a virtual desktop infrastructure model in which each desktop is a dedicated virtual machine. Blade PCs in the data center are ideal for delivering high-end applications to "power users," Citrix said. This model supports about 60 to 70 desktops per server, according to Citrix. Another option lets companies stream desktops to each user's device, which lets the user device run the desktop locally while letting administrators centrally manage the operating system, applications and data. The virtual applications can run offline, making them popular with mobile users, the company said. "By centralizing apps and delivering them as an on-demand service to existing desktops, this option offers many of the ROI and management benefits of a fully virtualized desktop with minimal setup costs, making it an ideal starting point for customers new to desktop virtualization," Citrix said in its XenDesktop announcement.

But for companies just starting out with virtualization, the simplest option may be to deliver virtual applications to traditional PCs, Citrix said. Follow Jon Brodkin on Twitter: www.twitter.com/jbrodkin

OpenDNS: Forget free. We want paying customers

Free isn't all it's cracked up to be. The idea that the best price is zero is gaining popularity, thanks to the high-tech tome "Free: The Future of a Radical Price." Author Chris Anderson makes a compelling argument that freebies and giveaways attract customers, especially on the Internet. At least according to free DNS service provider OpenDNS, which is unveiling on Monday a suite of paid services targeted at enterprise customers. But with its announcement Monday, OpenDNS makes clear that its plan is to migrate from free consumer-oriented DNS services toward paid, profit-making products used on enterprise networks. "Our plan is to transition into the enterprise following the Google model," says David Ulevitch, founder and CTO of OpenDNS. "Google did this with Gmail.

Our evolution is similar. First they had Gmail, then they had Gmail for pay, and now they have a complete office suite Google Apps. We have a free consumer service.. Now we're turning that into a paid enterprise service." OpenDNS is a venture-funded start-up with 15 million users of its free recursive DNS service. We invented and pioneered the idea of DNS with integrated security.

These users include consumers, schools and some businesses, which use OpenDNS to allow their employees to browse the Web. One advantage of OpenDNS is that it bundles Web content filtering with its DNS service. OpenDNS says it is handling more than 17 billion DNS queries per day with this service. OpenDNS also operates PhishTank.com, a community site that fights phishing. OpenDNS makes money by selling ads for its re-direction service.

Users of the free OpenDNS service view advertisements when they type in the wrong Web address. Now OpenDNS is selling an ad-free version called OpenDNS Deluxe, which is geared toward small businesses. Ulevitch says OpenDNS Deluxe and OpenDNS Enterprise are more cost-effective for companies than running separate DNS and Web content filtering software from vendors such as Websense. OpenDNS also is announcing OpenDNS Enterprise, which provides more comprehensive Web filtering, auditing and reporting features, 24/7 support and service-level agreements. Another advantage is that these premium services don't require customers to purchase or install appliances, as some rival DNS and Web filtering companies do. "We don't do everything that Websense does," Ulevitch admits.

Ulevitch says OpenDNS has 25 businesses using its premium paid services. But he says that OpenDNS offers the most popular features of a product like Websense, including the ability to block adult content and 50 other categories of Web sites. "We do 70% of the things that Websense does that people care about," he adds. These paying customers include The Coffee Bean & Tea Leaf, a retail chain that offers in-store Wi-Fi and uses OpenDNS to support Web browsing and to block adult content. "These retail chains want to monitor sites, but it's not reasonable for them to put a security device in every store," Ulevitch says. "They are growing fast, and they want to have one Web-based dashboard so they can block certain sites to all their stores. They don't want to show ads, and they are willing to pay for professional support." OpenDNS says the new premium paid services for enterprise customers are available under an early access program, with general availability expected in the fourth quarter of 2009. Free recursive DNS services such as OpenDNS and DNS Advantage Service from rival Neustar UltraDNS are gaining in popularity among corporate customers. Now they have granular control, and they don't have appliances which is a huge savings.

Neustar UltraDNS says it is handling between 3 billion and 5 billion DNS queries a day through its free DNS Advantage service. DNS Advantage "does obviously generate additional business for our managed DNS service," says Rodney Joffe, senior vice president and senior technologist at Neustar. "But companies are looking for a DNS solution that deals with phishing and pharming and malware…Some of our customers want DNS Advantage, and some of our customers already have DNS appliances in their network." Joffe says DNS is so critical to corporate networks these days that customers care more about performance than about price, be it free or paid. "The kinds of customers we have had for 10 years don't come to us because they are trying to save a buck. However, Neustar UltraDNS derives most of its revenue from selling managed external DNS services to enterprises and e-commerce sites such as J.Jill and Diamond.com. They may in the beginning, but they are staying with us because we run an enterprise-level service infrastructure," Joffe adds. "These tend to be customers for whom DNS is critical." DNS Advantage doesn't include Web filtering like OpenDNS Enterprise, but Joffe says this feature will be available in the first half of next year. Joffe says having companies like OpenDNS enter the enterprise space with outsourced DNS services helps validate the niche. "We've been the major provider for quite awhile," Joffe says. "There's definitely a market."

AT&T to offer remote PC repairs without system booting

AT&T is upgrading its remote PC repair service that will allow technicians to resolve issues without a customer fully booting a computer, the company said on Thursday. With the upgraded service, PC problems can be solved even when the system cannot be booted due to hardware problems or OS failure. Technicians from AT&T's Tech Support 360 service were previously able to remotely fix customers' PC problems only when the operating system was loaded and a browser session was running, said Ebrahim Keshavarz, vice president of business development at AT&T, during a conference call.

The capability allows technicians to fix more PC problems than was previously possible. Users need to enter a specific keystroke sequence to connect the failed PC over the Internet with AT&T technicians. For example, technicians will now be able to fix hardware-level issues like corrupted BIOS, as well as reset system passwords, repair and update network card drivers, and remove malware more effectively, Keshavarz said. "There are times when you cannot get a functioning browser to connect to the Internet," Keshavarz said. To enable that capability, AT&T is adopting Intel's Remote PC Assist Technology for the service. AT&T launched Tech Support 360 in 2008 as a service to remotely solve PC problems, including software, hardware and peripheral issues, for small and medium-size businesses.

The remote support technology is a part of Intel's vPro hardware and software management for PCs mainly used in business environments. For example, it troubleshoots Windows OS issues and hardware problems like faulty hard drives and wireless networking configurations. Monthly subscriptions will start at US$19 per month, Keshavarz said. It can also solve malware problems on PCs. AT&T will begin offering the service in the first half of next year. If a remote technician is unable to solve a problem, AT&T will dispatch technicians on site at an extra charge. The pre-boot support service won't work on PCs with chips from Advanced Micro Devices, as the underlying technology is based on Intel's vPro technology.

However, there are certain limitations attached to AT&T's upgraded service. The service also won't work on Apple's Macintosh systems. Tuhy said that the technology will be available with laptops based on Intel's Calpella platform, which will include a set of processors based on the Nehalem processor. Right now only desktops support Intel's vPro remote support technology, but it is expected to reach laptops soon, said David Tuhy, general manager of the business client group at Intel. Intel has said it would reveal details about the first chip belonging to the Calpella platform, code-named Clarksfield, next week at the Intel Developer Forum.

DOJ expands review of planned Microsoft-Yahoo agreement

The U.S. Department of Justice has asked Microsoft Corp. and Yahoo Inc. to hand over more information regarding their proposed search partnership. Nina Blackwell, a spokeswoman for Yahoo, said both companies are cooperating with federal regulators. "[We] firmly believe that the information [we] will be providing will confirm that this deal is not only good for both companies, but it is also good for advertisers, good for publishers, and good for consumers," she added. A Microsoft spokesman confirmed in an e-mail to Computerworld today that the DOJ requested additional information, but added that it came as no surprise. "As expected, we received additional request for information about the agreement earlier this week," wrote the spokesman, Jack Evans. "When the deal was announced, we said we anticipated a close review of the agreement given its scope, and we continue to be hopeful that it will close early next year." Evans declined to disclose exactly what information the DOJ is looking for.

Microsoft and Yahoo announced late in July that they had finalized negotiations on a deal that will have Microsoft's Bing search engine powering Yahoo's sites, while Yahoo sells premium search advertising services for both companies. Microsoft officials contend that the deal with Yahoo will improve competition in the search market. The partnership, which was a year-and-a-half in the making , is aimed at enabling the companies to take on search behemoth Google as a united force. Matthew Cantor, a partner at Constantine Cannon LLP in New York and an experienced antitrust litigator, disagrees. He argues that since Yahoo will cease being a competitor in the search market, the DOJ is likely to say the Microsoft/Yahoo partnership is anticompetitive . In an interview today, Cantor applauded the DOJ's request for more information. "Most deals clear without a request for additional information. Cantor said last month that when Yahoo's own search tool disappears, only two major search engines will remain - Google and Microsoft's Bing.

This is not run-of-the-mill," said Cantor. "The government believes there are potential antitrust concerns raised here. Nonetheless, Blackwell told Computerworld that Yahoo is still hopeful the deal will close early next year. They would only request additional information if there was some kind of presumption that the deal will cause antitrust effects." Cantor added that he thinks it could take months for Microsoft and Yahoo to pull this new information together, perhaps until the end of this year.

Oracle breaks silence on Sun plans in ad

Oracle Corp. ended it silence Thursday on its post-merger plans for Sun Microsystems Inc.'s Unix systems in an advertisement aimed at Sun customers to keep them from leaving the Sparc and Solaris platforms. Ever since Oracle announced in April its plans to acquire Sun, its competitors - notably IBM and Hewlett-Packard Co. - have been relentlessly pursuing Sun's core customer base, its Sparc and Solaris users. Oracle's ad to "Sun customers," makes a number of promises that includes spending more "than Sun does now," on developing Sparc and Solaris, as well as boosting service and support by having "more than twice as many hardware specialists than Sun does now." Analysts see Oracle's ad as a defensive move that doesn't answer some of the big questions ahead of the $7.4 billion merger with Sun . In fact, there may be a lot of room for skepticism and parsing of Oracle's claims, despite their apparent black and white assertions. Among the top hardware makers, Sun registered the biggest decline in server revenue in the second quarter, offering evidence that this protracted merger may be eroding Sun's value.

Europe is allowing until mid-January to sort this out, which keeps the merger in limbo for another quarter. Oracle wanted the acquisition completed by now but the European Commission this month said it would delay its antitrust review because of "serious concerns" about its impact on the database market. Analysts point out that Oracle's plans to spend more "than Sun does now," may be a little hallow because Sun's spending on developing Sparc and Solaris is probably at a low. "The ad sounds convincing - but perhaps being a word nitpicker, the Sun does now' might not mean much if Sun has drastically cut back due to plummeting sales," Rich Partridge, an analyst at Ideas International Ltd., said in an e-mail. "I think someone at Oracle suddenly realized that Sun was bleeding so badly that what would be left when Oracle finally got control would be worth a small fraction of what they paid and no one would buy the hardware unit," Rob Enderle, an independent analyst, said in an e-mail. But Enderle said the ad's claims do not preclude Oracle from selling its hardware division, and says the company "will have to support the unit for a short time after taking control; during that short time they can easily outspend Sun's nearly non-existent budgets." Gordon Haff, an analyst at Illuminata Inc., said if it was Oracle's plan to start on day one of the merger to shop the Sparc processor around, "would they have put this ad out? Taken at face value, the ad seems to indicate that Oracle will keep Sun's hardware and microprocessor capability and not spin it off, as some analysts believe possible. Probably not," he said. "Does it preclude Oracle from changing their mind?

Indeed, Oracle's major competitive concern was indicated in the ad in a quote by Oracle CEO Larry Ellison: "IBM, we're looking forward to competing with you in the hardware business." No. Companies change their mind all the time." An erosion of Sun's customer also hurts Oracle, because a lot of Sun customers are also Oracle customers, and Oracle doesn't want its existing customer to go to IBM and move away from Oracle's platform, Haff said.

At 40 years old, what's next for the Internet?

As the Internet hits 40 this week, it's not difficult to look back and see the changes it's brought to the world.

E-mail. Instant messaging. Buying and selling stocks online. Watching surgeries performed in real-time. All are now widespread activities thanks to the Internet.

The changes have been nothing less than astounding.

Businesses stay in touch with customers using Twitter and Facebook. CEOs are blogging about their companies and their daily activities. And move over presidential candidates and sports stars, now astronauts are Twittering from outer space.

Internet pioneer Leonard Kleinrock , one of the computer scientists at UCLA who on Sept. 2, 1969, created a network connection between two computers for the first time, said that while the Internet is turning 40, it's definitely not hitting middle age. In fact, far from it.

"The Internet has just reached its teenage years," Kleinrock said in an interview with Computerworld this week. "It's just beginning to flex its muscles. The fact that it's just gotten into its dark side - with spam and viruses and fraud - means that it's like an [unruly] teenager. That too will pass as it matures."

So if the Internet is just at the ground floor, what's next?

"We're clearly not through the evolutionary stage," said Rob Enderle, an analyst with the Enderle Group. "Clearly, it's going to be taking the world and the human race in a quite different direction. We just don't know what the direction is yet. It may save us. It may doom us. But it's certainly going to change us."

Marc Weber, founding curator of the Internet History Program at the Computer History Museum, agreed with Kleinrock that the Internet is still in its infancy. As it grows, the Internet is continually swallowing up other media.

"It's a mass medium that absorbs other mass media," he said. "We make telephone calls over the Web. We have the equivalent of postal mail in the form of email. You can watch TV over the Web. It's absorbing, in a sense, other media. Stuff that used to be separate keeps on getting added. What happens when you can do everything from your browser? Who knows what that will do to daily life."

Weber also noted that the Internet's increasing mobility will probably guide its growth through the next several decades.

"Think about when you're traveling," said Weber. The mobile Internet "will show you things about where you are. Information will become topical. Obviously, it'll be important for shopping, [for] connecting with people near you, [and getting] information related to where you are. Point your mobile phone at a billboard and you'll see more information. The mobile device is also going to become a mobile form of payment."

He added that he also is expecting to see more online collaboration, much like the Wikipedia process of gathering information. The online encyclopedia features articles written collaboratively by volunteers from around the globe.

More sites and applications, even those focused on news and blogging, could take advantage of the mobile Internet to become far more collaborative, according to Weber.

"Wikipedia works really well. That particular area has proven very powerful," he noted. "Blogging is great but you just have a whole bunch of scattered blogs with no central place and no interaction. [Think of ] the power of really collaborative media with everybody adding their little dab of paint to the same painting. Make journalism a big synergy of effort."

For Sean Koehl, technology evangelist for Intel Labs, the future of the Internet has a much more three-dimensional look.

"What's going to happen when you bring the visual experiences you can get in a modern game to the Internet?" asked Koehl. "It really has been mostly text-based since its inception. There's been some graphics on Web pages and animation, but bringing life-like 3D environments onto the Web really is only beginning. We're really excited about transitioning from a 2D Web to a 3D Web."

It's all about making your online life more like your real life, according to Koehl.

For instance, he foresees a time when online shoppers will scan their bodies to create life-like online models. That way they can go into 3D dressing rooms in an online store and actually see how the clothes would look on their body.

He also said people could use these 3D images of themselves in conjunction with a realistic 3D set up of a family house or favorite restaurant to set up online family reunions.

"Some of it is already happening ... though the technical capabilities are a little bit basic right now," said Koehl. "You need to be able to share a distributed environment. In the next three to five years, the capabilities of the basic worlds are going to be a lot better. You'll start to have a 3D world that will start to look pretty realistic."

Yahoo China missing from Microsoft search deal

The search tie-up between Yahoo and Microsoft does not affect Yahoo's China properties, which are controlled by e-commerce giant Alibaba Group, the group said Thursday.

It was not immediately clear if Microsoft would seek a separate deal with Alibaba regarding Yahoo's China search engine, but the statement announcing the partnership between the two U.S. companies billed it as "global."

Microsoft and Yahoo this week announced a long-anticipated deal on Internet search. The algorithm used by Microsoft's Bing search engine is set to power Yahoo searches as well for the next ten years, while Yahoo will sell premium search advertising services for both companies, they said. In exchange for its added traffic, Microsoft will pay Yahoo an 88 percent cut of the search revenue generated on sites owned and operated by Yahoo.

But the deal does not affect Yahoo's China properties, an Alibaba spokesman said. Yahoo China is "managed independently of whatever Yahoo U.S. chooses to do," he added via text message.

Yahoo obtained a 40 percent stake in Alibaba Group in 2005. As part of that deal, Yahoo gave control of its China operations to Alibaba.

The Microsoft-Yahoo statement on the search deal said that "Yahoo will continue to syndicate its existing search affiliate partnerships," an apparent reference to Yahoo China.

A Microsoft representative declined to comment, referring to the press release for details. Yahoo did not immediately respond to a request for comment.

Microsoft and Alibaba representatives did not comment when asked if the companies are in talks. But Steve Ballmer and Jack Ma, the CEOs of the two companies, have met twice in recent months. Ma and other top Alibaba executives met Ballmer during a March visit to the U.S., where they discussed potential partnerships with companies including Microsoft, eBay and Google. Ballmer later visited Alibaba's headquarters in Hangzhou, China, while visiting the city in May to announce a deal with the local government.

Alibaba operates leading e-commerce Web sites in China, including business-to-business site Alibaba.com and auction platform Taobao.

Microsoft reveals Office 2010 timing, technical preview

As expected, Microsoft on Monday revealed a test version of the next round of its Office suite of products, which will be available in the first half of 2010.

At its Worldwide Partner Conference in New Orleans, Microsoft released a preview of Office 2010 and Visio 2010 to all attendees as part of a Technical Preview program. Microsoft SharePoint Server 2010 and Project 2010 are also in technical preview, but to a more limited number of participants, the company said. Another Office 2010 product, Exchange Server, has been in beta since April.

Office remains the de facto standard for office productivity among both businesses and consumers. However, companies like Google and others are trying to challenge Microsoft with free Web-based versions of applications similar to Word, PowerPoint and Excel, which make up the core of Office.

What Microsoft didn't release at the show, and what many expected, was a test preview of Microsoft's answer to these challenges - Office Web apps, a free, Web-based version of Word, PowerPoint, Excel and OneNote.

However, Microsoft did demonstrate the online suite at the conference during a keynote by Microsoft Business Division President Stephen Elop, who said a technical preview would be available in August, followed sometime after by a public beta.

Microsoft first unveiled Office Web apps at its Professional Developers Conference late last year. Many had expected Microsoft to reveal its plan for the Web-based apps sooner. However, next to its Windows OS, Office remains a primary driver of Microsoft's revenue, so the company has a vested interest in keeping Office on the desktop to cater to its install base and keep its dominant position in the market.

Customers will be able to get Office Web apps in a number of ways. It will be free for anyone who wants to use the basic version, and business customers can get a paid version that they can either run on-premise on their own SharePoint Server back-end or as a hosted service from Microsoft.

Microsoft is making the apps available in a variety of ways so hundreds of millions of users will have access to them immediately upon release, Elop said.

Jive, SAP partner on 'social BI'

SAP and enterprise social-networking vendor Jive said Tuesday they have formed an agreement that will see SAP's BusinessObjects BI OnDemand software integrated with Jive's community and collaboration platform.

The companies made the announcement at the Enterprise 2.0 conference in Boston.

Jive's roughly 3,000 customers, many of which are large enterprises, "are looking to visualize and understand how social software is driving the bottom line," said Christopher Morace, senior vice president of products.

In a demonstration, the vendors showed how an administrator could use the BI capabilities for broad analyses, such as how many users are posting content to a company's community site.

The software could be used in a variety of other scenarios as well. For example, a user looking at a data set pulled from a company CRM (customer relationship management) system could share it with others by adding a widget to a blog post. Or a sales manager could use the tools to analyze the interactions between employees who worked on successful deals, as well as ones the company lost.

In general, the tools will help companies provide rank-and-file business users with analytic capabilities, Morace said. "Right now, most people can't even get their hands on the data."

Pricing for the BI capabilities hasn't been finalized, Morace said.

The announcement was just one in a number made by vendors Tuesday in conjunction with the conference, which runs through Thursday. Among the releases:

- Socialtext rolled out a version of its collaboration platform that is available at no charge for up to 50 users. It includes dashboards, wikis, Twitter-style messaging and other functions. The company also announced the public beta of SocialCalc, a spreadsheet aimed at distributed teams. Its development is being led by Dan Bricklin, co-creator of the seminal VisiCalc spreadsheet.

- Bluenog announced the 4.5 version of its ICE platform, which pulls together a variety of open-source components into a unified portal, content management and BI system. The new release features wikis, group calendaring and improved central administration.

- Content management vendor Open Text announced that a social media module to its suite will be available in July. The new capabilities include personal dashboards, wikis, blogs, profiles and communities, as well as iPhone and BlackBerry support.

Russia launches antitrust case against Microsoft over XP

Russian antitrust regulators are investigating Microsoft's retirement of Windows XP and could file formal charges as early as next month, according to a government statement on Thursday.

The Federal Antimonopoly Service (FAS) accused Microsoft of abusing its dominant position in the operating system market by pulling Windows XP from retail in June 2008, thus forcing users to buy Vista - even though demand for the former remained high.

"Analysis of various operating systems show that the transition to the new operating system Windows Vista comes with the continued demand for the previous operating system, Windows XP," said FAS in a Thursday statement (as translated by Google Translate). "Demand of Windows XP is also confirmed by retailers and the number of orders in the field of public procurement."

FAS also charged Microsoft with violating Russian antitrust laws by setting different prices for the same product, a possible reference to the practice where Microsoft lets computer makers factory-downgrade PCs to XP Professional from either Vista Business or Vista Ultimate, the two highest-priced retail editions of that 2007 operating system.

"The case against Microsoft Corp. will be considered July 24, 2009," said FAS.

Microsoft did put an end to retail sales of Windows XP Home and Professional last June, although the former remains available to netbook makers and the latter can be installed as a downgrade from Vista. Microsoft has said it will stop shipping downgrade XP media to OEMs at the end of July, but there have been signs the aging operating system will live on; reports have claimed that a free or discounted upgrade to Windows 7 will be offered to customers who purchase a downgraded-to-XP PC between June 26, 2009, and Jan. 31, 2010.

Microsoft said it has not seen the formal complaint. "Microsoft has not yet received notice of any new investigation," said company spokesman Jack Evans in an e-mail Friday. "However, we will cooperate with any inquiry and remain committed to full compliance with Russian law."

Parts of the FAS explanation for its investigation resemble a lawsuit filed in U.S. federal court by a California woman last February. At the time, Emma Alvarado accused Microsoft of breaking consumer protection laws by barring computer makers from continuing to offer XP on new PCs after Vista's early-2007 launch. Alvarado's case, which is seeking class-action status, is on hold while the courts consider Microsoft's request that it be rolled into other antitrust issues that go as far back as 1998.

Microsoft is also facing antirust action in the European Union, which filed charges against the company in January over its bundling of Internet Explorer (IE) with Windows. The EU's antitrust agency is expected to order Microsoft to change Windows so that it offers users a "ballot screen" where they can choose from a number of browsers, including IE and rivals such as Mozilla's Firefox and Opera Software's Opera.

Late last month, Microsoft canceled a hearing on the charges, saying that senior regulators wouldn't attend because of a scheduling conflict with a major antitrust and competition conference. The hearing was slated to take place this week, starting Wednesday and ending today.